In article <bearclaw-7DFAF9.20042317012007@news.supernews.com>, bearclaw@cruller.invalid wrote: > I bought a Homedics MP3 massage seat with heat as a gift for Christmas > from Target.com. ($29 shipped). > > It turned out to be considerably less than I thought. The speakers were > tinny and lacked volume, and the "heat" was confined to a tiny spot in > the small of the back. > > So, I wanted to return it. I saved the receipt Target.com sent me. So I > opened it and found a link for "Returns". Clicking on that link took me > to Target's website, where I was asked for a code contained in the > emailed receipt. After typing in the code, the site gave me the choice > of returning by mail or to a nearby store. I chose the store option. > > The website created a bar code for me to print out and instructed me to > take the bar code, the merchandise and proper ID to the Target store > nearest me. So I did and the return was that easy and quick. > > I told the store manager how impressed I was at the service, and he > grinned and said, "I wish everyone thought so. Some people have > difficulty." > > So, I was wondering if anyone in these groups has had trouble with > Target returns and what happened to make it hard? Not me. I have returned three items in the past few years to a brick and mortar Target store. The first time was with a $400 digital camera that I returned a day or two after I bought it because it just didn't suit my needs as well as I expected. Despite the receipt clearly stating that a 15% restocking fee would be charged on all returned electronics goods, I figured I would take a chance and see what happens. Lo and behold, no problem at all! The full purchase price was refunded, and I was honest with the woman who handled the return there and I told her the camera worked fine, but I just didn't like it. No hassle at all. Likewise when I returned a toaster oven that was horribly designed, but looked fine in the store. I could not pack the parts back in the box well at all, so I just dumped the stuff in the original box and returned it. No problem at all. Full purchase price was refunded. I had the receipt for both those items, but two years ago during the Christmas holiday season, I bought a $40 tripod and it would not hold my camera up at all. The thing was defective. I misplaced the receipt, so I was unable to show it to the Target employee who handled my return. As a result, they would only issue me a store credit, but it was for the full value of the tripod. A store credit is fine with me. I used the credit during that same trip to Target.